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LendingTree Student Loans Review

LendingTree is a loan shopping platform where you can review loan products from multiple lenders. You choose the student loan with the right terms for your unique situation. LendingTree’s partner lenders are highly regarded in the industry and LendingTree is known to have a responsive help desk.

LendingTree lendingtree-review
lendingtree-review logo
3.7
Min. Credit ScoreMin. Credit Score Varies
Loan AmountsLoan Amount Varies
Loan RepaymentLoan Repayment 10-30 years
Page Grossman
Written by:Page Grossman
Freelance Copywriter, Intentional Lifestyle Blogger, Content Writer

LendingTree is a portal to access offers from a number of different student loan vendors. LendingTree connects students to loan products for those getting associate, bachelor, graduate, and Ph.D. degrees. You can also refinance your student loans with LendingTree.

If you’re looking to shop around and compare loan rates or to refinance your current student loans for a lower interest rate, LendingTree can help.

Summarized Rating

Loan Features5
Interest Rates & Fees4
Qualification Leniency3.5
Application Process2
Customer Support4.5
User Reviews3.3

This parameter considers loan term lengths, loan limits, and loan structure optionality (fixed and variable rate offerings). For each loan type offered, each of these features was evaluated using the five-point scoring system. Then, the various scores were aggregated and averaged to establish an overall loan features score.

LendingTree gets a 5.0 for Loan Features. This top tier score reflects the loan aggregator’s high degree of flexibility on loan structure optionality (fixed vs. variable), but is somewhat misleading due to a lack of information on the term length and loan amount fronts.

LendingTree Pros
You can choose from many different lenders.
No cap on the loan amount you apply for.
Can apply for loans with a cosigner.
LendingTree Cons
Some loan products have high interest rates.
Once you submit contact information, you may receive a lot of phone calls.
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Once you find a lender that you’re interested in working with and like the terms of the loan, you’ll submit an application. To submit an application to a lender, you’ll need your:

  • Social security number
  • Driver’s license
  • Most recent tax return
  • Parent’s latest tax return (sometimes)
  • Bank statements
  • Documentation of legal residency

When you apply for a private student loan, the lender will do a soft pull credit check. This should not affect your credit score. But, before you receive final approval for your student loan, most lenders will do a full credit check, which requires a hard pull and will affect your credit score.

LendingTree Customer Support

When you’re looking for a loan product on LendingTree’s website, it’s important to understand that they are not a lender. LendingTree is an online marketplace where you can compare loan products.

If you do have a problem with LendingTree or need customer support, you can contact them online or by phone. Their phone support hours are:

  • Monday-Thursday: 8am - 9pm EST
  • Friday: 8am - 8pm EST
  • Saturday: 10am - 7pm EST

The Better Business Bureau ranks LendingTree an A- business. While they do receive a number of customer complaints, LendingTree responds to and addresses those customer problems regularly and often.

If there is an issue with your loan after you’ve applied and been accepted, you would not contact LendingTree. Instead, you would contact your lender.

LendingTree Online Reviews

Online review sites can be a helpful tool in understanding the ins and outs of a marketplace such as LendingTree. On Trustpilot, you can find honest reviews of LendingTree’s customer service and get a feel for how they treat their customers.

The customer reviews of LendingTree clearly show that they provide great customer service. Many commenters write glowing reviews of the help and support they received from LendingTree’s customer service. Many also comment about how easy the loan application process is.

No company has only good reviews. Many of LendingTree’s negative reviews focus in on the number of sales calls applicants receive from lenders. Some loan applicants also felt misled that there would be a loan product for them only to find out that they weren’t eligible for any loans.


The positive reviews are related to

The negative reviews are related to

Quick and easy loan application process

Sales calls from various lenders

Positive customer support interaction

LendingTree Perks and Bonuses

As an online marketplace for loan products, LendingTree is way more than just a lender. It’s a place to shop for loans and to learn about the different loan options that might be right for your needs.

Flexibility:

When it comes to private student loans, there usually isn’t a lot of flexibility in the terms. Most student loan lenders allow for prepayments, but most have very strict terms for payment deferral. You can find both fixed and variable rate private student loans.

Mentorship:

LendingTree has an extensive blog that has many informative posts about student loans, variable interest rates, and how to choose the best loan product for your unique situation.

Technology:

As an online marketplace, LendingTree makes it easy to apply for loans online and has an easy-to-navigate website. They also offer a phone support line if customers need help.

Final Thoughts

LendingTree is an online marketplace where you can compare different student loan products from a variety of different lenders. On the LendingTree website, you’ll find lenders offering private fixed and variable rate loans. Online reviewers state that LendingTree has a responsive and helpful customer service desk that’s available at regular hours and addresses customer concerns. With an A- rating from Better Business Bureau and dozens of loan partners, LendingTree is a well-respected online loan marketplace. It’s a great place to start your search for the perfect student loan.

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About the Author

Page Grossman

Page Grossman

Freelance Copywriter, Intentional Lifestyle Blogger, Content Writer

Page is a B2C freelance copywriter and blogger. She worked with a wide variety of financial clients such as Fundera, Zeni, Incfile, FamFi, and Zendesk. She also writes a weekly email newsletter called do5ive, with simple, actionable tips for living an intentional life.

More about me